The patient experience platforms market was valued at USD 4.5 billion in 2024 and is expected to grow at a CAGR of 20.4% from 2025 to 2030. These platforms are essential for enhancing patient engagement and satisfaction through feedback solutions and engagement tools.
Product Insights
Feedback solutions accounted for 58.6% of the market in 2024. The increasing focus on patient-centered care is driving the demand for tools that facilitate effective communication and improve the overall patient experience.
Regional Insights
North America held the largest market share of 43.5% in 2024, supported by established healthcare systems prioritizing patient satisfaction. The Asia Pacific region is projected to grow at a CAGR of 22.2%, driven by rising healthcare awareness and demand for enhanced patient engagement.