The healthcare BPO market was valued at USD 10.0 billion in 2024 and is projected to grow at a CAGR of 15.4% from 2025 to 2030. The increasing demand for medical billing and claims processing services is driving healthcare organizations to outsource these functions to improve efficiency and reduce costs.
Product Insights
Medical billing applications accounted for 60.1% of the market in 2024. The growing complexity of healthcare billing and coding requirements is leading organizations to seek expert outsourcing solutions.
Regional Insights
North America dominated the market with a 44.9% share in 2024, driven by the need for efficient billing and claims processing services. The Asia Pacific region is anticipated to experience significant growth, with a CAGR of 17.9%, supported by a rising demand for BPO services in the healthcare sector.